Resume

EXPERIENCE

ASSOCIATE DIRECTOR, EVERYLIBRARY. May 2021 – Present.  Provide consulting and coaching support for librarians, boards, associations, and friends/foundations who are facing challenges related to legislative policy and censorship. Develop, train, and support grassroots groups organized to fight censorship and support libraries in their local communities. Support the core work of the organization through direct consulting with libraries and library supporters on advocacy, ballot initiatives, and funding-focused campaigns. Professionalize and standardize the EveryLibrary Institute’s training initiatives to include courses in how to run successful ballot campaigns and political literacy. Develop opportunities to grow our consulting services. Develop and nurture partnerships with individuals and organizations who support the value of libraries. Develop and implement efficient and effective fundraising processes and practices.

FOUNDER / PRINCIPAL Bromberg Consulting LLC, October 2013 – Present. I provide executive coaching, customized staff development and workshops, library and friends/foundation board development, leadership development, inspiring staff day and conference keynotes, and strategic planning and advocacy consulting.

EXECUTIVE DIRECTOR, Salt Lake City Public Library, Salt Lake City, Utah. September 2016 – May, 2021.  As Executive Director of the Salt Lake City Public Library, an urban library system comprised of a 240 thousand square foot downtown flagship location and seven busy community branches, I was responsible for financial management, identifying and implementing operational efficiencies, and evaluating library programs and processes. I applied an equity lens to board development, operations, and policy development, garnering a Distinguished Service Award from the American Society for Public Administrators (ASPA) for my work in eliminating inequitable barriers to service, including the elimination of all late fees in 2016. I cultivated and built productive intergovernmental and community relations, led a human-centered approach to strategic planning, instituted a staff-led task force approach to decision-making and problem solving. Additionally, I addressed long-standing facilities and budget issues, commissioning a Facilities Conditions Assessment and a long range plan for maintenance, renovations, and new construction. I worked effectively with a nine member board, to develop and pass significant budget increases, and also worked collaboratively with our Friends group, helping to transform and professionalize the organization and put in place a memorandum of understanding that continues to serve as a basis for a clear and positive working relationship between the Friends and the Library.

ASSOCIATE DIRECTOR FOR PUBLIC SERVICES, Salt Lake County Library Services, West Jordan, Utah. March 2014 – September, 2016. Participate on the executive management team of an eighteen branch system, guiding the overall management of the library system by providing input in the areas of planning, staffing, program development, building remodels, budgeting, and total library operation. Directly supervise eighteen branch and department managers including hiring, promoting, orienting, training, assigning work, and reviewing performance. Coach and train employees in order to foster cooperation, performance, productivity, and job satisfaction. Collaborate in planning and implementation of long-range goals for the library. Foster a customer-focused environment based in the principles of human-centered design and user experience (UX) and promote awareness of trends that affect the emerging needs of both individuals and communities of patrons. Ensure the provision of high quality public services to the broad range of diverse library customers.

BOARD OF DIRECTORS, EveryLibrary, January 2014 – Present. Serve on Board of Directors for EveryLibrary, a 501c4 nonpartisan, nonprofit, social welfare organization chartered to work on local library ballot initiatives. Consult with local ballot committees and PAC leaders in support of local library ballot measures. Train and coach ballot committees in effective Get Out the Vote (GOTV) strategies. Lead and train library staff and leadership on effective “information only” campaigns, and provide guidance on specific state legislative measures which impact libraries’ ability to act as districts. Advocate for specific library initiatives among the voting public. Provide hands-on social media campaign management.

EXECUTIVE COACH, 2006 – Present. I was trained as a professional coach by the Past President of the New Jersey Professional Coaches Association through a grant made possible by the Institute of Museum and Library Services through the Library Services and Technology Act (LSTA.) I provide life and executive coaching, both formally and informally, helping clients gain clarity on what they want, develop a plan, and get into positive action to create desired results. I have successfully coached many professionals who have moved on to more fulfilling positions in their careers and have received honors and recognitions including Library Journal Mover Shaker and ALA Emerging Leader.

ASSOCIATE DIRECTOR, Princeton Public Library, Princeton, New Jersey. August, 2010 – October, 2013. Oversaw all aspects of the library including coordination of services to children, teens, and adults, programming, and information technology. Set and modeled standards and coached staff to efficiently provide exceptional customer service during a period of flat revenues and increased use. Participated in the preparation, justification, and administration of the library’s operating and capital budgets. Acted on behalf of the library director in her absence representing the library in public relations situations, liaison relationships, and at public events. Appeared before the municipal governing council at meetings and hearings on matters pertaining to the library. Collaborated with human resources manager to interview and screen prospective employees, and make recommendations to the director on the employment, development, discipline, and discharge of employees. Worked with our Director of Development, Friends Council, and Foundation Board to develop and grow new external sources of funding. Developed a new team-based organizational model built on collaboration, trust, and individual empowerment. Provided guidance and leadership to department managers and team leaders. Participated in organizational strategic planning, and planning for building modifications, remodeling, and other physical improvements to our facility. Developed excellent working relationships with local businesses and organizations. Elected to serve on executive board of the local merchant’s association.

ASSISTANT DIRECTOR, South Jersey Regional Library Cooperative (SJRLC), Gibbsboro, New Jersey. June 2006- July 2010. Developed and provided continuing education opportunities for library staff at over 600 member libraries. Promoted the development of professional communities and sharing of professional knowledge and best practices through effective blended use of websites, blogs, wikis, listservs and chat. Worked with the Advocacy team to market and advocate for South Jersey Library services through attendance and presentations at a variety of business and community events including the South Jersey Business Expo. Oversaw managing and marketing of QandANJ.org, New Jersey’s collaborative 24/7 virtual reference service. Worked with Executive Director to develop and manage a variety of regional and statewide, projects focusing on transformative library services, including, QandANJ.org, “Trading Spaces”, Wireless Connectivity in South Jersey Libraries, Audiobooks Consortium, and “Get a Library Card Online”.

PROGRAM DEVELOPMENT COORDINATOR, South Jersey Regional Library Cooperative (SJRLC), Gibbsboro, New Jersey. June 2001- June 2006. Coordinated and scheduled technology classes and library skills workshops for staff of over six hundred member libraries. Conducted staff training needs assessments. Provided training on reference skills, Internet, and union catalog. Developed and maintained organization website. Wrote SJRLC newsletter and promotional materials and coordinate distribution to members. Integral in creating and managing the statewide “QandANJ” virtual reference project. Provided network and technical support for office network. Worked collaboratively with New Jersey State Library on a variety of ad hoc committees, including Gates Training Grant, Database Selection Committee, and the September Project.

HEAD OF REFERENCE SERVICES, Camden County Library, Voorhees, New Jersey. June 1997- June 2001. Head of Reference, Periodicals and Interlibrary Loan services. Supervised a staff of fifteen professionals and eleven support staff, ensuring quality reference service to all patrons. Developed a strong, customer service oriented reference team, bringing in technology to improve skills and streamline workflow, delivering service on two busy public service desks. Oversaw customer education training program that provided Internet classes to over one thousand patrons per year. Developed and taught various information literacy Internet classes. Oversaw all content and design of library website. Secured and managed statewide grant to provide primary backup reference service to every library in New Jersey through toll-free number, email and fax, staffed 72 hours/week.

LAW LIBRARY MANAGER / USER TRAINING COORDINATOR, Garcia Consulting, Inc. at Environmental Protection Agency (EPA) Region II Library, New York, New York. September 1996-June 1997. Provided a full range of Library service to approximately nine hundred EPA staff members. Also provided direct service to the public, including many students and faculty from Pace University Law school conducting environmental and legal research. Managed the EPA Law Library and acted as library liaison to EPA attorneys. Maintained EPA Library webpage. Responsibilities also included reference service, interlibrary loans, collection development, copy cataloging on OCLC, and management of reference statistics. Supervised one part-time library associate.

REFERENCE/TEEN LIBRARIAN, Spokane County Library District, Spokane, Washington. February 1993 – May 1996. Reference Librarian, Teen Librarian, and Page Supervisor in a busy resource library. Provided reference service to County population of approximately two hundred thousand. Conducted internet and online search trainings. Performed collection development. Supervised, trained, evaluated, and scheduled Library Pages.

SALES ASSOCIATE, Nordstrom, Spokane, WA. October 1988 – June 1989; July 1992-April, 1993. Provided outstanding customer service across multiple departments. Recognized for a perfect score in telephone customer service as a result of corporate “secret shopping” exercise. (I was one out of three people, among over 200 secretly shopped nationwide to receive a perfect score.) Was one of two employees selected to have private lunch with Regional Manager Blake Nordstrom , to provide feedback and suggestions for improving staff and customer experience.

LAW LIBRARY INTERN, AT&T World Headquarters Law Library, Basking Ridge, NJ. January – April 1992.  Interned at the AT&T World Headquarters Law Library. Received in-depth training in Lexis/Nexis and Westlaw. Completed a detailed annotated bibliography on antitrust law that was presented at the Practicing Law Institute Seminar. Researched and compiled sources for attorneys.

GRADUATE STUDENT SUPERVISOR, Rutgers University, Off-Campus Housing and Referral Service, New Brunswick, NJ.  September, 1991 – June, 1992. : Supervised student staff. Trained staff in use and maintenance of online housing database. Provided instruction to patrons in use of database. Counseled patrons in need of landlord/tenant conflict resolution. Contacted attorneys who were Rutgers alumni and helped set up free legal clinic. Three attorneys participated and we offered students three hours a week of free landlord tenant legal counseling. Partnered with the Middlesex County Housing Authority to crack down on racial discrimination in the rental market.

MATH INSTRUCTOR, Princeton Review, Princeton NJ. 1991. Taught students how to prepare for college admissions test, teaching SAT level math and offering coaching on testing strategy. Taught high school juniors how to succeed on the SAT math test and how to use understanding of the test design and scoring algorithm to develop an effective test-taking strategy and optimize their time-management. Scored a perfect 1600 twice under real-life timed conditions as part of the rigorous training process. This position required not only a keen understanding of mathematics but also the ability to teach complex concepts in an engaging and entertaining manner.

LEADERSHIP DEVELOPMENT

  • Oklahoma Library Association, OLA Gold Library Leadership Institute, Oklahoma Library Association, Lake Murray, OK,, September – November, 2022. Co-designed and co-facilitated a leadership institute for 24 participants. The institute included six weeks of online content and participation in three days of face-to-face experiential learning. (Also offered in 2013, 2016, 1019)
  • Utah State Library Public Library Director’s Summit. Led half day workshop for Utah Public Library Directors on how to effectively advocate for their library locally, and for libraries statewide. The workshop covered political literacy, effective messaging, community mapping, and concluded with the development of a concrete action plan for Directors. Park City, UT. October 13, 2021.
  • Data Use for Strategic Planning, Management, and Communication with Stakeholders. Public libraries collect a lot of data: circulation numbers, program attendance, user satisfaction, etc. But what can you do with all these statistics? In this session, you will learn ways to go beyond simply collecting and reporting statistics to using them as integral components for strategic planning, management, and communicating with high-level stakeholders. During this session, you will hear from our speakers about their data use experiences, best practices, and lessons learned, and consider data use principles in the context of your own library. Research Institute for Public Libraries (RIPL). Atlanta, GA. July 31, 2018.
  • How to Activate Voters and Constituents for Funding Support, Association for Small and Rural Libraries (ARSL), Annual Conference. Co-Presenter with John Chrastka, EveryLibrary Executive Director and Crystal Shimpf, Kixal Founder and Consultant. This workshop explores two frames for activating people: the librarian as a candidate and the library as a cause. EveryLibrary and Kixal teach you short, actionable messaging techniques to update perceptions, and provide insights for how to convene and empower stakeholders around your message. Walk away with a set of tools, tips, strategies, and exercises to help your library to get the funding you need. St. George, UT. September 6, 2017.
  • Navigating Crucible Moments: Lessons in Leadership. Presented on how to be an effective influencer. Online. April 27, 2016.
  • Lead the Change Leadership Academy, Know Yourself, Grow Yourself, Be Yourself. Opening Keynote Speaker. Online. April 22, 2015. Click for archived presentation.
  • ALA Emerging Leaders Task Force Member/Facilitator, 2006 – 2011. Worked to plan and implement the American Library Association Emerging Leaders program. Developed and presented content on working together effectively in a virtual team. Chaired the Emerging Leaders planning committee 2009-2011.
  • Co-Organizer, Pres4lib2009: Presentation Camp for Library Speakers and Trainers: Organized one day unconference workshop for library speakers and trainers. In addition to open space discussions, the day included scheduled lightning talks, a “battledecks” demo, and a robust remote attendee experience that included multiple live video streams and an active twitter discussion (all archived on the wiki at: http://pres4lib.pbworks.com.)
  • Mentor, Maryland Library Leadership Institute. Mentor to 21 participants of Maryland’s week-long Library Leadership Institute. October 28-November 2, 2007.
  • Mentor, ALA Emerging Leaders, Mentor to group of five Emerging Leaders charged with developing a plan for offering free/cheap online training as an ALA member benefit January 2006 – July 2007.
  • Co-Coordinator, New Jersey Train-the-Trainer. March 2001 – June 2005. Co-coordinated annual, four-day Train-the-Trainer workshop. Oversaw all elements leading to the delivery of the workshop, including revising lessons, recruiting a team of trainers from pool of past graduates, assigning training responsibilities, and overseeing the production of print materials, program marketing, and registration. In addition, participated as trainer and curriculum developer 1999-2005.
  • Facilitator, NJLA Emerging Leaders, Facilitated group discussion for emerging leader cohort. April 4, 2002.

KEYNOTES, PRESENTATIONS, and WORKSHOPS

  • Book Banning in America (and what we’re doing about it). Albertson’s Pride Alliance. April 19, 2024.
  • Censorship in Utah. Panel Discussion. Utah Women’s Forum. Salt Lake City, UT. January 24, 2024.
  • Book Banning in Utah and Beyond. Town Club. Salt Lake City, UT. January 18, 2024
  • Intellectual Freedom Policy Tune-Up for Library Leaders. EveryLibrary Institute. January 18, 2024.
  • Effective Library Advocacy in a Polarized World. Rutgers University School of Communication and Information. December 4, 2023.
  • Legislation of Concern. Freedom to Read Advocacy Institute. Brooklyn Public Library / PEN America. October 26, 2023.
  • Censorship: An Assault on a Child’s Right to Learn. Panelist. Educator’s Institute for Human Rights (EIHR). October 22, 2023.
  • Banned Books and Censorship in Utah and America. Westminster University, Salt Lake City, UT. October12, 2023.
  • We Got This! Surviving and Thriving in a Deeply Weird World. NEFLIN Annual Meeting, Jacksonville, FL. September 15, 2023.
  • Article 19 & Freedom of Opinion and Expression: A conversation about common sense solutions to book banning and Challenges. Robert F. Kennedy Human Rights Speak Truth to Power Fall 2023 Speaker Series. September 27, 2023.
  • Future-Proofing the Library: How to Anchor the Library in Values and Mission and Effectively Communicate Library Impact in the Community. Niche Academy Webinar. September 6, 2023.
  • How to Deal With Serve Naysayers at the Service Desk. North Haven (CT) Public Library. August 11, 2023.
  • Intellectual Freedom: A Public Library Perspective. Weiser (ID) Public Library. August 7, 2023.
  • Legislative Update: Utah Academic Library Consortium. August 3, 2023.
  • Stand Up For Democracy: Presentation on Book Banning in Utah. League of Women Voters. Salt Lake City, Utah. July 1, 2023.
  • We Got This!  How Libraries can Survive and Thrive in a Deeply Weird World. Colorado Association of Libraries, Future Interest Group. June 14, 2023.
  • Closing Keynote (Panel Discussion). Conference on Academic Library Management (CALM). Virtual Conference. June 9, 2023.
  • Real World Policy and Messaging From the Trenches. Library 2.0 Banned Books and Censorship: Intellectual Freedom Issues in the Library. Virtual Conference. June 8, 2023.
  • Library Board Best Practices in a Polarized Environment. Public library board training. April 28, 2023.
  • Intellectual Freedom and Book Challenges: Effective Board Policies and Preparation for Difficult Situations in a Polarized World. EveryLibrary Institute Webinar. April 2, 2023.
  • We Got This! Surviving and Thriving in a Deeply Weird World. Keynote. Tampa Bay Library Consortium. March 31, 2023.
  • Navigating School Librarianship in a Polarized World. Utah Educational Library Media Association Conference. Ogden, UT. March 10, 2023.
  • Intellectual Freedom: A Public Library Perspective. Meridian Library District (ID) Staff Development Day. February 20, 2023.
  • Effective Board Advocacy: How Library boards can help build community awareness and support. Virtual Presentation. Loveland Public Library (CO). February 16, 2023.
  • Advocacy in a Polarized World: How to talk effectively about our values and mission with people across the political spectrum. Webinar. ALA CORE. December 6, 2022.
  • Intellectual Freedom: A Public Library Board Perspective. Presentation to the Meridian Library District Board (ID). Virtual. November 16, 2022.
  • Censorship in Utah. Presentation for Park City Library Staff Day. Park City, Utah. November 11, 2022.
  • Oklahoma Library Association, OLA Gold Library Leadership Institute, Co-designed and co-facilitated a leadership institute for 24 participants. The institute includes six weeks of online content and participation in three days of face-to-face experiential learning. Oklahoma Library Association, Ardmore, OK, November 2-4, 2022.
  • Future-Proofing the Library: How to Effectively Communicate Library Impact in the Community. Virtual Training for Library Directors. Chester County Library System. October 26, 2022.
  • Advocacy in a Polarized World: How to talk effectively about our values and mission with people across the political spectrum. ALA Core Forum. Salt Lake City, UT. October 14, 2022. Selected as “Best of Core Forum” presentation by vote of conference attendees.
  • Yes They Are Banning Books – What You Need to Know and How You Can Help. Panelist. The Bookfest, Fall 2022.  Recorded October, 2, 2022. (Link to YouTube Video)
  • Communication in a Polarized World: How to talk effectively about your values and mission with people across the political spectrum. Utah Division of Cultural & Community Engagement.  September 22, 2022.
  • Censorship on the Rise: Effective Actions and Messaging for Rapid Response and Future Inoculation. Wyoming Library Directors Meeting. Wyoming Library Association. August 12, 2022.
  • Censorship on the Rise: Silencing Diverse Voices, Experiences, and Perspectives : Rapid Response and Future Inoculation. collectionHQ User Forum. American Library Association Conference, Washington DC. June 24, 2022.
  • Advice From Elected Officials: How to position your library for support and funding. Co-organizer, co-moderator. Panel discussion with four elected officials from local and state offices offering their advice on how libraries can build relationships with officials and successfully advocate for our libraries. Utah Library Association, Layton, Utah. May 20, 2022.
  • Preparing for challenges AND proactively positioning your library for future success. Indiana State Library. Virtual training. May 12, 2022.
  • Making a Difference: Creating meaningful outcomes and engaging experiences for our patrons. Keynote for North Olympic Library System All Staff Training Day. Virtual. April 28, 2022.
  • Effective Board Advocacy in a Polarized World: How to effectively respond to immediate challenges while building long term support for the Library. Board Training (virtual), Loveland Public Library. April 21, 2022.
  • Strategies for Engaging Local and State Officials. Panelist. North Carolina Public Library Director’s Association General Meeting. April 21, 2022.
  • Book Challenges on the Rise Successfully navigating questions, concerns, and challenges at your library. Idaho Library Association. April 20, 2022.
  • Censored Authors Speak 2022: A round table discussion about book banning in America. Producer. Organized an author panel discussion about the personal impact of having their books banned in libraries, how it is influencing their current and future writing, and their concerns and hopes for America’s young readers. EveryLibrary. April 6, 2022.
  • Intellectual Freedom: A public library policy perspective for Friends and Foundation Boards. Virtual. Meridian Library District (ID) Friends and Foundation Boards. March 16, 2022.
  • Libraries, Advocacy, and Political Power. Guest Lecture. Instructional Technology & Learning Sciences, School Library Media Administration, Utah State University. February 1, 2022
  • Transformative Library Leadership in a Deeply Weird World. Guest Lecture. Rutgers University School of Communication and Information. January 31, 2022.
  • Intellectual Freedom: A Public Library Board Perspective. Virtual Board Training. Meridian Library District (ID). December 15, 2021.
  • Political Literacy and Advocacy. Utah State Library Public Library Director’s Summit. Park City, UT. October 13, 2021.
  • Going Fine Free: Making the Case and Overcoming Barriers Without Going in the Hole. EveryLibrary Institute Webinar. September, 2021.  (Free on-demand access in perpetuity)
  • Strategic Planning in a Deeply Weird World. Forsyth County (NC) Library. June 24, 2021.
  • Eliminating Library Fines: Improving Community Access, Equity and Usage. WebJunction Webinar. June 15, 2021.
  • Keynote: The Economic Power of Libraries: How to have meaningful funding conversations with policy makers and stakeholders. SirsiDynix Connections Summit, Director’s Edition. June 15, 2021.
  • Advocating Effectively Across the Political Spectrum. Utah Library Association Annual Conference. May 21, 2021.
  • Leading Libraries: Library Board training and Strategic Planning. Co-presenter. Utah Library Association Annual Conference. May 19, 2021.
  • The Library, Social Justice and You. Presentation to Urban Library Council (ULC) Directors Group. January 14, 2021. Online.
  • We Got This: Surviving and Thriving in a Deeply Weird World. Online Keynote Presentation, Missouri Library Association Virtual Symposium. October 2, 2020.
  • Advocacy Through Collaboration: EveryLibrary, Everywhere! Co-presenter along with Jim Wilson.  Utah Educational Library Media Association (UELMA) Conference. Ogden, UT. March 6, 2020.
  • Preconference: Reinventing Strategic Planning for a Deeply Weird World. Public Library Association (PLA) Annual Conference, Nashville, TN. February 25, 2020.
  • O.L.A. Gold Library Leadership Institute. Oklahoma Library Association, Ardmore, OK. Co-designed and co-facilitated a leadership institute for 24 participants. The institute included six weeks of online content and participation in three days of face-to-face experiential learning. August – November, 2019
  • Building Digital Equity and Citizenship in Salt Lake. Panel Discussion Organizer and Moderator. Urban Libraries Council (ULC) Annual Forum. Salt Lake City, UT. October 17, 2019.
  • Palace of the People: The Value of the Library in the 21st Century. American Association of University Women (AAUW), Wasatch Chapter. Murray, UT. October 14, 2019.
  • Everyday Advocacy: How to build support for your library one day at a time. Utah Library Association Fall Workshop. Brigham City, UT. September 27, 2019.
  • Going Fine Free: How to Rally Support at Your Library. SirsiDynix Library Professional Series Webinar. September 26, 2019.
  • Journey Mapping, Strategic Planning, Urban Libraries. Research Institute for Public Libraries (RIPL) “Office Hours” Webinar. August 20, 2019.
  • Leading and Influencing in a Deeply Weird World.  Keynote, Pacific Northwest Library Association (PNLA) Conference, Spokane, Washington. August 8, 2019.
  • Staff Retreat, Colorado Western University. Co-facilitator. Developed and co-facilitated material on “Yes, And”, and Effective Communication. Gunnison, CO, July 29, 2019.
  • Featured Panelist, PL Leaders Leadership Program. Canadian Urban Libraries Council (CULC). Washington DC, July 7, 2019.
  • How to Go Fine Free, SirsiDynix Connections Summit, Director’s Edition, June 11, 2019.
  • Strategic Planning in a Deeply Weird World: The Flexible Roadmap Field Guide Approach. Webjunction Webinar, March 26, 2019.
  • We Got This: Surviving and Thriving in a Deeply Weird World. Alaska Library Association Annual Conference. Juneau, Alaska, March 1, 2019.
  • Using Directed Storytelling and Journey Mapping For Deep Engagement. International Association of Public Participation (IAP2) North American Conference. Victoria, BC. September 6, 2018.
  • Research Institute for Public Libraries (RIPL). Facilitated exercises and small group discussions throughout the Institute. Atlanta, GA, July 29 – August 1, 2018.
  • It’s People I Tell Ya! Developing a Human-Centered Approach to Inform Service Design and Strategic Planning. Research Institute for Public Libraries (RIPL). Atlanta, GA. August 1, 2018.
  • Data Use for Strategic Planning, Management, and Communication with Stakeholders. Public libraries collect a lot of data: circulation numbers, program attendance, user satisfaction, etc. But what can you do with all these statistics? In this session, you will learn ways to go beyond simply collecting and reporting statistics to using them as integral components for strategic planning, management, and communicating with high-level stakeholders. During this session, you will hear from our speakers about their data use experiences, best practices, and lessons learned, and consider data use principles in the context of your own library. Research Institute for Public Libraries (RIPL). Atlanta, GA. July 31, 2018
  • Staff Development is the New Strategic Planning. ALA Learning Round Table President’s Program. Presenter on panel discussion about staff development and the future of strategic planning. New Orleans, LA. June 23, 2018.
  • Going Fine Free. Presentation to governing boards and directors of multiple libraries. Park City, UT. June 20, 2018.
  • Building Support for your Library Budget: A Recipe for Success. An EveryLibrary, “Political Librarian” webinar. June 7, 2018. Presentation was based on article in the Political Librarian: Bromberg, Peter (2017) “Building Support for your Library Budget: A Recipe for Success,” The Political Librarian: Vol. 3 : Iss. 1 , Article 5.
    Available at: https://openscholarship.wustl.edu/pollib/vol3/iss1/5. Video available here.
  • F3: Fine Free Future. This webinar brings together three experienced library directors who have recently eliminated some or all overdue fines at their libraries to discuss the strategies they used in their communities, the arguments for and against the elimination of fines, their plans to measure impact and success, and how they communicate the issue of overdue fines as critical to any library’s mission of equal access and social equity. As part of this discussion, they will share examples of how they used data to inform their fine-elimination process. The archive of the webinar can be found here with slides available here. Research Institute for Public Libraries (RIPL) Webinar, June 6, 2018.
  • Surviving and Thriving in a Deeply Weird World. Presentation for Western Council of State Libraries, Salt Lake City, UT. May 21, 2018.
  • Designing for Shifting Collections, Staff Roles. Moderator for panel discussion. Library Journal Design Institute, West Jordan, UT. April 27, 2018.
  • The Wonderful World of Being a First-time Director. Panel discussion on the experience of being a first-time library director. Public Library Association (PLA) Conference. Philadelphia, PA. March 22, 2018.
  • F3: Fine Free Future. Symposium on the Future of Libraries, American Library Association Midwinter Conference. Denver, CO. February 10, 2018.
  • Surviving and Thriving in a Deeply Weird World. United for Libraries Institute: Friends, Foundations, and Trustees, American Library Association Midwinter Conference. Denver, CO. February 9, 2018.
  • Getting Into Action: Coaching for Optimal Performance. Interactive workshop for Colorado State Library and Colorado Library Consortium (CLIC). Denver, CO. February 8, 2018.
  • Surviving and Thriving in a Deeply Weird World. Keynote for Utah Library Association Fall Workshop, Park City, UT. September 29, 2017.
  • How to Activate Voters and Constituents for Funding Support, Association for Small and Rural Libraries (ARSL), Annual Conference. Co-Presenter with John Chrastka, EveryLibrary Executive Director and Crystal Shimpf, Kixal Founder and Consultant. This workshop explores two frames for activating people: the librarian as a candidate and the library as a cause. EveryLibrary and Kixal teach you short, actionable messaging techniques to update perceptions, and provide insights for how to convene and empower stakeholders around your message. Walk away with a set of tools, tips, strategies, and exercises to help your library to get the funding you need. St. George, UT. September 6, 2017.
  • O.L.A. Gold Library Leadership Institute, Oklahoma Library Association, Ardmore, OK. Nov 2-4, 2016. Co-designed and co-facilitated a leadership institute for 24 participants. The institute included seven weeks of online content and participation and three days of face-to-face experiential learning.
  • Mindful Leadership Through Emotional Intelligence. Ohio Private Academic Libraries (OPAL) Conference, New Concord, OH. August 5, 2016.
  • Yes, And… Using Improv to Develop 21st Century Leadership Skills. Ohio Private Academic Libraries (OPAL) Conference, New Concord, OH. August 5, 2016.
  • Expect More Collaboratory Workshop. American Library Association Annual Conference. Engaging in community conversations to promote the brand and value of librarians. Orlando, Florida. June, 27, 2016.
  • Designing and Facilitating Learning Experiences That Make a Difference: The Power of Active Experiential Learning. Preconference. American Library Association Annual Conference. Orlando, Florida. June 24, 2016.
  • Emotionally Intelligent Leadership. Breakout session at the Utah State Manager’s Conference. Salt Lake City, UT. May 26, 2016.
  • Navigating Crucible Moments: Lessons in Leadership. Presented on how to be an effective influencer. Online. April 27, 2016.
  • The Power of Storytelling. Keller Public Library Staff Day. Keller, TX, April 1, 2016.
  • Customer Journey Mapping. Keller Public Library Staff Day. Keller, TX, April 1, 2016.
  • Strikethrough: Utah Library Association “Failure Conference”. Organizer and facilitator. Salt Lake City, February 19-20, 2016.
  • The Happiness Advantage. Interactive Presentation. Draper Library, Draper, Utah. January 29, 2016
  • Unlocking the 21st Century. Access Services Conference Keynote. Atlanta, GA, November 12, 2015.
  • The Happiness Advantage. Interactive Presentation, Utah Library Association, Youth Services Round Table Fall Workshop, Ogden, Utah. September 18, 2015.
  • Activating Advocates for Your Library Measure. Advocacy training for staff of Meridian Library District. Ada, ID. August 25, 2015.
  • Yes, And… Using improv to develop 21st century leadership and teamwork skills. Utah Library Association Annual Conference. St. George, Utah. May 14, 2015.
  • Library Outreach & Collaboration: An effective model for community engagement. Featured preconference at Utah Library Association Annual Conference. St. George, Utah. May 13, 2015.
  • Know Yourself, Grow Yourself, Be Yourself. Lead the Change Leadership Academy Opening Keynote Speaker. Online. April 22, 2015.
  • Expect More Speaker Series, Texas Library Association. Featured panelist along with R. David Lankes, Cheryl Gould, Lori Ayre, and Gretchen Freeman. April 14, 2014.
  • Leading with Positive Emotional Intelligence. ILeadUSA Utah 2015, Salt Lake City, UT. March 24, 2015.
  • Influence When You Have No Power or Authority. Webinar for Utah State Library. February 24, 2015.
  • Time Management is Energy Management. Idaho Commission for Libraries Staff Development Day. Boise, ID. January 15, 2015.
  • Yes, And… Using improv to develop 21st century leadership and teamwork skills. Idaho Commission for Libraries Staff Development Day. Boise, ID. January 15, 2015.
  • The Happiness Advantage.  Idaho Commission for Libraries Staff Development Day. Boise, ID. January 15, 2015.
  • Lead the Change: Community Engagement. Co-Facilitator, Salt Lake City, UT. Oct 7, 2014.
  • Lead the Change: Community Engagement. Guest Speaker, Denver, Colorado. August 28, 2014.
  • Emotionally Intelligent Influence: Mindful Choices, Meaningful Results. Virtual Keynote webinar for the New Jersey Library Association. April 10, 2014.
  • If You Can Make it Here. Keynote, Mount Laurel Library Staff Day, Mount Laurel, NJ, November 14, 2013.
  • O.L.A. Gold Library Leadership Institute. Oklahoma Library Association, Ardmore, OK.  Co-designed and co-facilitated a leadership institute for 24 participants. The institute included six weeks of online content and participation in three days of face-to-face experiential learning. Nov 6-8, 2013.
  • Purposeful Influence. Keynote at 5th Annual Connecticut Leadership Institute, Connecticut Library Association, Hartford, CT, August 9, 2013.
  • Conversations on Leadership. Conversation Starter at the American Library Association Conference, Chicago, IL, June 30, 2013.
  • Lead the Change. Guest Speaker, Philadelphia, PA, May 23, 2013.
  • The Very Heart of It: The timeless, nourishing value of libraries. Keynote at Urban Libraries Unite (ULU) Conference. Brooklyn, NY, April 5, 2013.
  • Influence When You Have No Power or Authority. Keynote at University of Rhode Island GSLIS Conference. Kingston, Rhode Island, March 23, 2013.
  • FrameChanges: How to Be Effective. Keynote at Indiana Federation of Libraries Annual Conference. Indianapolis, IN, November 14, 2012.
  • The Future of Libraries. Keynote at the Gloucester County Library Staff Development Day. Maplewood, NJ. October 5, 2012.
  • Nurturing Leadership at the Library. Keynote at the Library Management Institute (LMI) Summer Conference. Fort Washington, PA, July, 9, 2012.
  • Strategic Plan Visioning Facilitation. Designed and led a visioning activity for staff and stakeholders of Maplewood Memorial Library to begin their strategic planning process. Maplewood, NJ. May 30, 2012.
  • The Future of Libraries. Keynote at the Maplewood Memorial Staff Development Day. Maplewood, NJ. May 30, 2012.
  • Get in the Loop: Customer Service Round Table. Co-designed and facilitated customer service workshop for the Princeton Merchant’s Association. May 22, 2012.
  • Now what? 12 steps to thriving in a different world. Public Library Association Conference, Philadelphia, PA. March 15, 2012.
  • The Future of Virtual Reference. Rutgers University School of Information Colloquium, New Brunswick, NJ. December 7, 2011.
  • The Future of Libraries. Keynote at the Somerset County Library Staff Development Day Keynote. Bridgewater, NJ. November 8, 2011.
  • Library Leadership v Library Management. Keynote for Leadership and Management Section Luncheon, New York Library Association (NYLA) Conference, Saratoga Springs, NY. November 4, 2011.
  • Profiles in Leadership. Moderator. NYLA Conference, Saratoga Springs, NY. November 4, 2011.
  • Pulling Back the Curtain on Virtual Reference: Moderator, ALA Annual Conference, New Orleans, LA, June 27, 2011
  • ALA Emerging Leaders: Facilitator. ALA Annual Conference, New Orleans, LA. June, 2011.
  • Conversation with Peter Bromberg. Allen County Public Library Conversation Series. March 17, 2011.
  • ALA Emerging Leaders: Facilitator. ALA Midwinter Conference, San Diego, CA. January 7, 2011.
  • TEDx and Libraries: A Partnership for Community Engagement: Presented with Janie Hermann and John LeMasney. Pennsylvania Library Association Conference, Lancaster, PA, October 27, 2010.
  • NJLA Adult Services Forum: Keynote. Manalapan, NJ, October 18, 2010. Slides | Video.
  • Creating Engaging Customer Experiences. ACPL Library Camp: Keynote. Fort Wayne, Indiana, September 23, 2010.
  • Personal Effectiveness. ACPL Library Camp. Fort Wayne, Indiana, September 23, 2010.
  • RUSA President’s Program: For the Love of Reference: ALA Annual Conference, Washington DC, June 28, 2010.
  • ALA Emerging Leaders: Facilitator. ALA Annual Conference, Washington DC, June 25, 2010.
  • TEDxNJLibraries: Co-organizer of first TEDx Libraries event. Curator of Merrick Rosenberg’ talk “Co-Creating Culture: Step Up to Accountability“.
  • Great Teen Spaces You Could Have Right Now: Moderator: NJLA Conference program, Long Branch, NJ, April 27, 2010.
  • What’s Your Style? 9 Paths to Personal and Professional Development: Full day preconference on the Enneagram for Maryland Library Association, Ocean City, Maryland, April 21, 2010.
  • Mail It? It’s In the Bag: Books and More, Netflix Style: Moderator. Gloucester County Library, Gibbstown, NJ, March 16, 2010.
  • Keynote Address: Experience the Future: Mount Laurel Library and Willingboro Public Library joint staff day. Mount Laurel Library, Nov 11, 2009.
  • Strategic Direction Facilitation: Facilitated discussion between management teams of Mount Laurel and Willingboro libraries on strategic directions for the future. Mount Laurel Library, Nov 11, 2009.
  • Working Together Effectively: Full day workshop on Team Building and Effective Meetings for Super Library Supervisors, Series II. Old Bridge Public Library, October 29, 2009.
  • Presentation Tips. ALA Conference. Presentation at Membership Pavilion on behalf of the Learning Round Table. Chicago, IL, July 13, 2009.
  • Moving into Action. Facilitation for the ALA Emerging Leaders Salon. Chicago, IL, July 11, 2009.
  • Assessing the Emerging Leaders Project Experience. Facilitation for the ALA Emerging Leaders Program. Chicago, IL, July 10, 2009.
  • Understanding Change. Burlington County Library, June 18, 2009.
  • Pres4lib2009: Presentation Camp for Library Speakers and Trainers: (Co-Organizer) Organized one day unconference workshop for library speakers and trainers. In addition to open space discussions, the day included scheduled lightning talks, a “battledecks” demo, and a robust remote attendee experience that included multiple live video streams and an active twitter discussion (all archived on the wiki at: http://pres4lib.pbworks.com.)
  • What do a leaky roof, a greasy spoon, a bear sighting, and a man with a tortoise in his pants all have in common? Watch this lightening talk and find out… (AKA “Tips for Effective Presentations”). Pres4lib Presentation Camp (co-organizer), June 12, 2009, Princeton Public Library. Slides and Video.
  • Leading Change. A webinar for Colorado Association of Libraries Leadership Institute, May 21, 2009.
  • Mail It? It’s in the Bag! Books and More, Netflix Style, NJLA Annual Conference. Moderated panel discussion of SJRLC’s “Books by Mail” pilot project. April 28, 2009.
  • The Value of Leadership, the Leadership of Value. Remaining relevant in times of change,
     Alice Rankin Distinguished Lecture, Special Library Association, NJ Chapter.  April 23, 2009.
  • Resource Sharing in New Jersey. Guest Lecture at Rowan University. April 21, 2009.
  • The Value of Leadership, the Leadership of Value. Remaining relevant in times of change for NJLA Emerging Leaders. April 20, 2009.
  • How to be Effective. Presentation for New Jersey Train the Trainer. on March 18, 2009.
  • Making the Most of Bad Times: “Getting the Word Out” Co-organized and co-Presented this SJRLC program with Karen Hyman and Brett Bonfield on March 3, 2009. | Wiki |
  • Working Together Virtually: ALA Annual Conference. A presentation to the ALA Emerging Leaders on how to effectively work as a virtual team. January 23, 2009.
  • Cool Tools for Cool Living. Salem County Librarians, October 31, 2008. slides | wiki
  • Cool Tools for Cool Living. Brigantine Public Schools, “Schools of the Future” Conference, October 24, 2008. slides | wiki
  • Working Together Effectively: Co-developed and presented full day workshop on Team Building and Effective Meetings for Super Library Supervisors, Series II. Rahway Public Library, Rahway, NJ. September 18, 2008.
  • Introduction to the Enneagram: A brief introduction to the Enneagram personality theory, given to the SJRLC Board, September, 11, 2008.
  • Magical Mystery Tour, Co-presented with the bloggers of Library Garden. Aug 22, 2008 (Princeton Public Library), Aug 30, 2008 (Cherry Hill Public Library) and Oct 11, 2008 (Parsippany Troy Hills Public Library.) (http://librarygarden.pbwiki.com)
  • Library 2.0 Social Networking. A Pecha Kucha Skeptic’s response at the NJLA FutureTech for Libraries Symposium, June 13, 2008.
  • Pecha Kucha. Skeptics response for Pecha Kucha at Princeton Public Library’s Tuesday Technology Talk, June 3, 2008. | video | script | slides |
  • Change Management. Guest Lecture for Rutgers University SCILS 17: 610: 570 Managing Libraries and Information Centers, April 2, 2008.
  • Engage your users, and your librarians, too!, PLA Conference (QuestionPoint Panel), March 28, 2008.
  • Cool Tools for Cool Living, (Co-presented with Janie Hermann), Burlington County Library (NJ) Staff Day, October 19, 2007. (http://burlco.pbwiki.com)
  • Making it up as We Go Along, An Introduction To Improv, Teen workshop presented for Camden County Library Teen Read Week, Oct 15, 16, 17, 2007.
  • Team Building, Co- developed and presented full day workshop on Team Building for Super Library Supervisor, Series II. Presented on September 19, 2007.
  • Funding, Sustainability and Managing Growth. Colorado Collaborative Virtual Reference Symposium, July 31, 2007. (http://www.qandanj.org/colorado)
  • What in the World is Web 2.0?, Princeton Public Library Tech Talk, September 5, 2006. (http://ppltechtalk.pbwiki.com)
  • How Do They Do It All? Tips from Effective Library Leaders. New Jersey Library Association Annual Conference, April 25, 2006.
  • QandANJ: New Jersey’s Cooperative Virtual Reference Service. Tri-state College Library Cooperative Spring Program, April 19, 2006.
  • QandANJ.org table talk. NJ State Library Trustee Institute, September 30, 2005.
  • AM NOT (ARE TOO!). (Communication and conflict resolution workshop), Burlington County Library Staff Development Day, September 16, 2005.
  • Goal Setting, Co-developed and presented full day workshop. Super Library Supervisor, Series III.  Burlington County Library, Westampton, NJ. September 15, 2005.
  • Collaborative Staffing Models and Sustained Participation. Colorado Virtual Reference Symposium, July 13, 2005.
  • Yours Mine and Ours: Quality of Service in Cooperative Virtual Reference. ALA Annual Conference, June, 26, 2005.
  • Ensuring Ready Reference Success: Reference Skills for Paraprofessionals. NJALA Conference, June 7, 2005.
  • Goal Setting, Co-developed and presented full day workshop. Super Library Supervisor, Series III.  East Brunswick Public Library, East Brunswick, NJ. September 14, 2004.
  • Creating a community of Library Instructors: New Jersey’s Train-the-Trainer. ALA Annual Conference, June 27, 2004.
  • Virtual Reference Realities: Current Research and Customer Feedback, PLA Conference, February 26, 2004.
  • I’m Just Ecstatic About the Whole Darned Thing: Customer Feedback and Lessons Learned. Virtual Reference Desk Conference, November 17, 2003.
  • Introduction to QandANJ.org, Infolink Regional Library Cooperative Tech Day, May 16, 2003; Highlands Regional Library Cooperative Ace Day, May 14, 2003.
  • Jump-Starting Statewide Virtual Reference Service: Top Ten Fears And Why They’re Not. Virtual Reference Desk Conference, November 12, 2002.
  • New Jersey’s 24/7 Virtual Reference Service. New Jersey Education Association 2002, November 7, 2002.
  • The Care and Feeding of a Statewide Virtual Reference Project. Colorado Collaborative Virtual Reference Symposium. Chicago, Illinois, July 11, 2002.
  • Better Communication Equals Better Reference (BC=BR): One Day Refresher. Camden County Library, Voorhees NJ. February 13, 2002.
  • Real-time Virtual Reference. Medical Library Association, Philadelphia Chapter Meeting. Philadelphia, PA. January 10, 2002.
  • New Jersey Academy of Library Leadership. Worked on team to help design the Academy and develop curriculum. 2001-2002. Served as Panel Leader in inaugural Academy, Rutgers University Inn and Conference Center, New Brunswick, NJ. January 6-7,  2002.
  • Better Communication Equals Better Reference (BC=BR): One Day Refresher. Mount Laurel Library, Mount Laurel, NJ. November 28, 2001.
  • Virtual Reference Desk Conference 2001, “New Jersey Reference Goes Live: Virtual Management of a Statewide Virtual Reference Project”, November 12, 2001.
  • Celebrating the Past, Embracing the Future: Values and Variations in Contemporary Reference and User Services. Organizer and Featured panelist. RUSA President’s Program, ALA Annual Conference, June, 18, 2001.
  • Streamlining & Reorganization, Management & Technical Scenarios, Part I Management Scenarios. Featured Panelist. New Jersey Library Association Annual Conference, May 1, 2001.
  • Live Reference Online: Planning, Learning, and Doing It. New Jersey Library Association Annual Conference, April 30, 2001.
  • Live Reference Online: Planning, Learning, and Doing It. New Jersey Library Association Annual Conference, April 30, 2001.
  • Moving Reference to the Web. New Jersey Library Association Annual Conference, April 30, 2001.
  • Statewide Reference Services in New Jersey. New Jersey Educational Media Association Fall Conference, October 25, 2000.
  • Consumer Health Information resources on the Internet. Medical Library Association (NJ Chapter), September, 2000.
  • Better Communication Equals Better Reference (BC=BR): Co-presenter for this three day workshop. Mount Laurel Library, Mount Laurel, NJ. March-May, 2000.
  • Does This Completely Answer Your Question? A Model Reference Behaviors Refresher. November 4, 1999,
  • Can’t We Ever Cancel Anything? Resource Tradeoffs in an Electronic Environment, Speaker/organizer for SJRLC program, September 1998.
  • Reference Service in an Electronic Environment. DRA User’s Group Conference, August, 1998.
  • Internet Issues in the Public Library. CAMNET Conference, Voorhees, NJ.  May 1, 1998.
  • Communicating with your Customers, EPA Library Network Conference, Washington, D.C. February 1997.
  • The Internet: How to get on, how to get going, without all those boring details. North Idaho Library Conference, October 10, 1995.
  • Internet Training. Washington Library Association (WLA) Conference, Spokane, WA. May 12, 1995.

PUBLICATIONS

PROFESSIONAL SERVICE

  • Co-Chair, Co-Founder, Let Utah Read, 2022-Present.
  • Co-Chair, Advocacy Committee, Utah Library Association, 2019-Present.
  • Member, Utah Library Association, March 2014 – Present.
  • Board Member, EveryLibrary, 2014 – Present.
  • Utah Library Association Strategic Planning Committee, 2021-2022.
  • Board Member, SchoolLibraryPals, November. 2020 – 2022.
  • Board Member, Utah Cultural Alliance, November 2019 – 2023.
  • Chair, Advocacy Committee, Utah Library Association, 2018-2019.
  • Board Member, EveryLibrary Institute, 2018-2019.
  • Member, American Library Association. 1997- 2019.
  • Board Member at Large, Utah Library Association Board, June 2015- June 2016.
  • Chair, RUSA President’s 2015 Program Planning Committee. July, 2014 -July, 2015.
  • Member, ALA 2015 Nominating Committee. July, 2014 – June, 2015.
  • Member, New Jersey Library Association. July 1997 – June, 2014.
  • Chair, New Jersey Library Association Virtual Reference Task Force II. Chaired working group of librarians to develop a recommendation for the NJLA Executive Board on a viable model for resurrecting a statewide virtual reference service in New Jersey. Jan-April, 2012.
  • Chair/Facilitator, ALA Emerging Leaders Task Force. Worked to plan and implement the American Library Association Emerging Leaders program. Developed and facilitated content on working together effectively in a virtual team. American Library Association. 2006 – 2011.
  • Chair, Emerging Leaders Planning Committee. American Library Association. 2009-2011.
  • Member, The New Jersey Library Association Virtual Reference Task Force, June, 2011 – December, 2011.
  • Keynote Speaker, RUSA President’s Program: For the Love of Reference: ALA Annual Conference, Washington DC, June 28, 2010.
  • Member, New Jersey Association of School Librarians. July 2001-June 2010.
  • Board Member, The Learning Round Table of ALA (LearnRT), July 2002-June 2003. Secretary, July 2003-June 2006. Webmaster, and Electronics Publications Chair: July 2003 – July 2009. Blogmaster and Wikimaster, July 2006-July 2009. Membership Chair, July 2006-July 2009. Led team in creation of LearnRT’s wiki and blog, ALALearning.
  • Jurist, ALA Lyman-Sage Scholarship Committee, December, 2008 – June, 2009.
  • Member, ALA Editions Advisory Group, 2006-2008.
  • Chair, NJLA Professional Development Committee, July 2005-June 2006. Vice-Chair, July 2004 – June 2005.
  • Member, Regional Advisory Committee, National Network of Libraries of Medicine NN/LM- Middle Atlantic Region, 2005.
  • Co-Founder and President, SJRLC Toastmasters Chapter, Area 14, Division D, District 38. President, 2005, 2007, 2009. Vice-President, 2006, 2008, 2010. Achieved Toastmasters “Competent Communicator” (aka CTM or Competent Toastmaster). June 2007.
  • Member, Training Committee. Gates Foundation “Staying Connected” grant program aimed at closing the digital divide by providing free Internet access through public libraries in the United States and in other countries around the world.  2003-2005.
  • Organizer and Featured Panelist, Celebrating the Past, Embracing the Future: Values and Variations in Contemporary Reference and User Services. RUSA President’s Program, ALA Annual Conference, June, 18, 2001.

HONORS

  • Torch of Freedom Award. Presented to the founding members of the Let Utah Read coalition by ACLU-UT in recognition of remarkable efforts to protect against censorship, fight book bannings, and dedication to the fundamental principles of freedom of expression and access to information. October, 2023.
  • Gerald Hodges Intellectual Freedom Chapter Relations Award, As Chair of ULA Advocacy Committee, I accepted this award on behalf of ULA. The Hodges award was given by the Intellectual Freedom Round Table (IFRT) of the American Library Association (ALA) to ULA in recognition of the work of the Advocacy Committee’s work in building a coalition of partners and creating a media campaign to reinstate access to EBSCO databases for more than 650,000 students after the Utah Education Network (UEN) blocked access over complaints that EBSCO databases contained pornographic content. ULA’s rapid response and coalition building resulted in the reinstatement of access to EBSCO databases for students across Utah.  June 2019.
  • Distinguished Service Award for an Appointed Official. Awarded by the Utah Chapter of the American Society for Public Administration (ASPA). May 2019.
  • Legislative Award for Excellence in Political Affairs and Library Advocacy. May, 2019. (See complete story here: http://everylibrary.org/ebscoutah/)
  • 2018 Green Business Community Impact – Salt Lake City Public Library. Recognized by Utah Business as a 2018 Green Business Honoree for offering sustainable resources, providing access to sustainable education; converting an unused outdoor space into a community garden where we host workshops about gardening in an urban environment; offering programs like “Recycling 101.” October, 2018.
  • Library Journal Mover/Shaker. Named to Library Journal’s annual “Movers and Shakers” list as a “Community Builder” and “Transformer” June, 2008.
  • Maryland Library Leadership Institute, Mentor. Mentor to 21 participants of Maryland’s week-long Library Leadership Institute. October 28 – November 2, 2007.
  • ALA Emerging Leaders, Mentor. Mentored group of five Emerging Leaders charged with developing a plan for offering free/cheap online training as an ALA member benefit January 2006 – July 2007.
  • New Jersey Academy of Library Leadership. April-September, 2004. Successfully completed New Jersey’s Academy of Library Leadership
  • New Jersey Academy of Library Leadership. Worked on team to help design the Academy and develop curriculum. 2001-2002. Served as Panel Leader in inaugural Academy, Rutgers University Inn and Conference Center, New Brunswick, NJ. January 6-7,  2002
  • Snowbird Leadership Institute. Selected to attend three-day planning workshop to evaluate the Snowbird Leadership Institute and plan for future Institutes.
  • Snowbird Leadership Institute. Successfully completed nationally recognized week-long library leadership institute. July 1998.
  • Outstanding Employee Award Recipient. 1995, Spokane County Library District, September 1995.

EDUCATION

  • Rutgers School of Communication, Information and Library Studies, New Brunswick, NJ.
    M.L.S.  May 1992. Conover-Whitol Scholarship: Recipient for 1991-1992 academic year.
  • Rutgers College, Rutgers University, New Brunswick, NJ.
    B.A. : Political Science; Philosophy minor. Criminology Certificate. May 1988.
  • Toastmasters “Competent Communicator” (aka CTM or Competent Toastmaster). June 2007.
  • Inspiring Leadership through Emotional Intelligence.  Case Western Reserve University. Certificate completed November 2014. Online course through Coursera. See: Credential ID PG35ZC46QP.

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