Some of you may be following the conversation going on concerning ALA’s Library 2.0 Boot Camp. (If you want to catch up, read here, here, here, here (audio here), here, here, here, here and here). I am a participant in the workshop, and I see the conversation that’s playing out as one big, (public) demonstration… Continue reading Thoughts on ALA Bootcamp: An L20 Manifesto
Kevin Kelly’s NY Times Magazine article, Scan This Book, blew my mind. I read it straight through on Sunday and have re-read selected snippets a few times trying to wrap my mind around the implications. Here are a few selections that really jumped out at me (with my comments if I rally the brain cells… Continue reading Scan this post
Practical Tip #4: Keep a “No” log. (Steal this post) OK, I’ve been meaning to post this idea for over a week, so it serves me right that I got beaten to the proverbial punch by Stephen Abram, who appropriately titled his post, “an idea worth stealing.” The idea? Keep a log at every service… Continue reading Tip #4: Keep a "No" log. (aka Steal this post)
Practical Tip #3: Be a great place for teens. Granted, many libraries already excel in this area, but it’s worth mentioning. In my first “test” post I joked that, “If we can get [baby ducks] to come in for quacky time when they’re still fuzzy, cute, and let’s face it a little impressionable, I think… Continue reading Customer Service Tip #3: Be a great place for teens